Shipping + Handling

GENERAL SHIPPING

We currently offer flat-rate shipping which typically takes 2-3 weeks as each piece is bespoke.

For expedited shipping please inquire directly at vanessa@vinumco.com

Once shipped, we’ll provide detailed tracking information and an estimated delivery date. Inquiries regarding tracking, please contact us at vanessa@vinumco.com

INTERNATIONAL SHIPPING

Depending on where you are, Customs Fees may be applicable for your order. These fees are determined by your country's Customs Department which we are unable to predict, shoulder, or include in your bill.

When Customs Fees are applied, they would require payment of that fee in order for your package to be released to you.

For inquiries about Customs Fees, please contact your country's Customs Department directly.

RETURNS

RETURNS & EXCHANGE
We print on demand, all sales are final. However, if you are unhappy with your purchase for any reason contact us within 30 days of your purchase and we’ll discuss the case.

DAMAGED + LOST ORDERS

We do not issue refunds for lost, unclaimed, or undeliverable packages.

On the rare occasion the mail couriers do damage your print please reach us a clear picture of the damage within 10 days of receiving the print and we'll have a replacement sent asap.

WHOLESALE ENQUIRIES

If you own a business and are interested in carrying our prints, please contact us for more information.